Re: [SUPPORT] List of the main error messages
 

it sounds like windows error when you click shortcut that points to deleted file.

go to ryzom folder (probably c:\program files\rzyom) and run client_ryzom_rd.exe from there. if it work, then drag shortcut to desktop or wherever you like to keep them.

Re: [SUPPORT] List of the main error messages
 

got here following a Patch Help button. Did a thread of its own instead.

Re: [SUPPORT] List of the main error messages
 

While playing on my office laptop, I got this crash report. It crashed in the middle of a transport between Dyron and Pyr. Ryzom folder is on my 8Gb USB OCZ Key. When I get the popup to send the crash report, I never know if it sends it because it takes a while before I gets out of i.

A failed assertion occurs
ProcName: client_ryzom_rd.exe
Date: 2010/08/08 18:41:19
File: .\3d\tessellation.cpp
Line: 1549
FuncName: NL3D::CTessFace::canMerge
Reason: "!isLeaf()"
-------------------------------

Log with no filter:
-------------------------------
2010/08/08 18:41:02 client_ryzom_rd.exe DBG 10c impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 1), 2 actions (ReceivedAck=9314/lastAck=9146/nextSentPacket=9316)
2010/08/08 18:41:02 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=339) at level 2 (channel 1)
2010/08/08 18:41:02 client_ryzom_rd.exe DBG 10c impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 1), 1 actions (ReceivedAck=9314/lastAck=8933/nextSentPacket=9316)
2010/08/08 18:41:02 client_ryzom_rd.exe DBG 10c cdb_synchronised.cpp 170 : Update DB
2010/08/08 18:41:17 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=43) at level 1 (channel 0)
2010/08/08 18:41:17 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=179) at level 1 (channel 0)
2010/08/08 18:41:17 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=83) at level 1 (channel 0)
2010/08/08 18:41:17 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=179) at level 1 (channel 0)
2010/08/08 18:41:17 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=99) at level 1 (channel 0)
2010/08/08 18:41:17 client_ryzom_rd.exe DBG 10c impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 5 actions (ReceivedAck=9389/lastAck=9315/nextSentPacket=9391)
2010/08/08 18:41:17 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 72 : CLIMPD: received new impulsion 1 (len=363) at level 2 (channel 0)
2010/08/08 18:41:17 client_ryzom_rd.exe DBG 10c impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (ReceivedAck=9389/lastAck=9007/nextSentPacket=9391)
2010/08/08 18:41:17 client_ryzom_rd.exe DBG 10c sphrase_manager.cpp 2999 : ***** 2 ms for CSPhraseManager::updateAllMemoryCtrlState
2010/08/08 18:41:17 client_ryzom_rd.exe INF 10c progress.cpp 134 : 1440 x 844
2010/08/08 18:41:17 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=43) at level 1 (channel 0)
2010/08/08 18:41:17 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=179) at level 1 (channel 0)
2010/08/08 18:41:17 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=83) at level 1 (channel 0)
2010/08/08 18:41:17 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=179) at level 1 (channel 0)
2010/08/08 18:41:17 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=99) at level 1 (channel 0)
2010/08/08 18:41:17 client_ryzom_rd.exe DBG 10c impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 5 actions (discarded) (ReceivedAck=9390/lastAck=9391/nextSentPacket=9391)
2010/08/08 18:41:17 client_ryzom_rd.exe INF 10c net_manager.cpp 1426 : impulseTP: received a request for a TP.
2010/08/08 18:41:17 client_ryzom_rd.exe INF 10c net_manager.cpp 1438 : impulseTP: to 18866140 -24369259 0 -1.413717
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c progress.cpp 134 : 1440 x 844
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=43) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=179) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=83) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=179) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=99) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe DBG 10c impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 5 actions (discarded) (ReceivedAck=9390/lastAck=9391/nextSentPacket=9391)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=363) at level 2 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe DBG 10c impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (discarded) (ReceivedAck=9390/lastAck=9391/nextSentPacket=9391)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=43) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=179) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=83) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=179) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=99) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe DBG 10c impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 5 actions (discarded) (ReceivedAck=9390/lastAck=9391/nextSentPacket=9391)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c continent_manager.cpp 388 : Looking into bagne.continent
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c continent_manager.cpp 388 : Looking into corrupted_moor.continent
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c continent_manager.cpp 388 : Looking into fyros.continent
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c progress.cpp 134 : 1440 x 844
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c progress.cpp 134 : 1440 x 844
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=43) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=179) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=83) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=179) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=99) at level 1 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe DBG 10c impulse_decoder.cpp 82 : CLIMPD: at level 1 (channel 0), 5 actions (discarded) (ReceivedAck=9390/lastAck=9391/nextSentPacket=9391)
2010/08/08 18:41:18 client_ryzom_rd.exe INF 10c impulse_decoder.cpp 76 : CLIMPD: discarded action 1 (len=363) at level 2 (channel 0)
2010/08/08 18:41:18 client_ryzom_rd.exe DBG 10c impulse_decoder.cpp 82 : CLIMPD: at level 2 (channel 0), 1 actions (discarded) (ReceivedAck=9390/lastAck=9391/nextSentPacket=9391)
2010/08/08 18:41:19 client_ryzom_rd.exe AST 10c tessellation.cpp 1549 : "!isLeaf()"
-------------------------------
User Crash Callback:
-------------------------------
UserId: 445247
HomeId: 103
ShardId: 103
On a Mainland Shard
Application: ryzom_live
Player Name: 'Browserice'
UserPosition: 18866.14 -24369.26 0.00
ViewPosition: 16583.98 -24726.19 0.51
Time in game: 0h 31min 36sec
LocalTime: 2010/08/08 18:41:19
ServerTick: 1683689771
ConnectState: Connected
LocalAddress: :1156 (74.56.119.231)
Language: English
ClientVersion: 1.9.2
PatchVersion: 651
Client is online
NumServerHOP: 2
NumFarTP: 1
NumReselectPerso: 2
Connection Events: FTP, RSL, HOP, RSL, HOP
Memory: 1057MB/2047MB
Process Virtual Memory: 1554MB
OS: Microsoft Windows XP Professional Service Pack 3 (Build 2600) (5.1 2600)
Processor: Intel(R) Core(TM)2 Duo CPU T9400 @ 2.53GHz / x86 Family 6 Model 23 Stepping 10 / GenuineIntel / 2520MHz / 2 Processors found
CPUID: bfebfbff
HT: NO
CpuMask: 1
NeL3D: Direct3d / ati2dvag.dll / ATI Mobility Radeon HD 3400 Series / \\.\DISPLAY1 / driver version : 6.14.10.7060
3DCard: ATI Mobility Radeon HD 3400 Series , version 6.14.10.7060
Sound mixer:
Playing sources: 8660
Available tracks: 24
Used tracks: 8
Muted sources: 0
Sources waiting for play: 0
HighestPri: 0 / 2
HighPri: 0 / 4
MidPri: 8 / 6
LowPri: 0 / 8
FreeTracks: 24 / 32
Average update time: 0.000000 msec
Average create time: 0.000000 msec
Estimated CPU: 0.000000%%
Sound driver:
FMod Driver
3d hw buffers: 32
2d hw buffers: 32
-------------------------------

Re: [SUPPORT] List of the main error messages
 

Hi Browserice,

Is this something that happens regularly? If so, can you provide info on how often, on which computer(s) etc.?

Re: [SUPPORT] List of the main error messages
 

If we can't run ryzom_recover.exe what's the alternative?

(Yes, Keena lives.)

Re: [SUPPORT] List of the main error messages
 

When I try to play Ryzom, it comes up with the message;

"Can't create a window display (1024x768 32 bits)"

Ive attemted the instructions you gave, but I think this error may be the effect of accidently deleting an important part of the pc by mistake. I also cant play any other games AT ALL because an error message comes up, or the screen goes blank. Do you know what this could possibly be??

Re: [SUPPORT] List of the main error messages
 

I've now acheived your instructions (at last), but I still can't play. It now comes up with;

"Missing Required GL extension: GL_ARB_multitexture. Update your driver"

ARGH! what does this mean? :S

Re: [SUPPORT] List of the main error messages
 

If you use AVG or similar antivirus, try what I did in this post:
http://forums.ryzom.com/showthread.p...612#post475612

Re: [SUPPORT] List of the main error messages
 

i can't download the setup for the game. every time i try to download it it goes to a certain point and then just stops and changes the button to 'run'.
and then i run it and it says i have and incomplete download :( i don't know what to do or where to download but it's getting very angering. plz reply asap bcuz this game looks awesome and i hope to become a fan but i cant do that without the game...

Re: [SUPPORT] List of the main error messages
 

you could try download manager. if you dont have a favorite, then http://www.freedownloadmanager.org/ is pretty good