Re: [SUPPORT] List of the main error messages
 

this error may be from bad drivers or too low spec video card (like integrated ones)
ryzom_configuration_rd.exe in 'c:\program files\ryzom' folder (if thats where you installed it)

Re: [SUPPORT] List of the main error messages
 

I've been getting a rather unusual error:
http://img33.picoodle.com/data/img33...rm_0739963.jpg

I started having this problem yesterday. My first problem was the patcher would give me a "patcher failed" message, and the client would be showing old patch info from august.
Then I reinstalled and started getting this r2_login.php was not found on this server error. I have tried the repair utility, and reinstalling twice. When I reinstall I can log in fine once, then the next time I try I always get this error. Please help. :(

Edit: Oh, I run on vista, and if I try to run as admin it tells me it cannot find "client_ryzom_rd.exe".

Re: [SUPPORT] List of the main error messages
 

Could try delete client.cfg and run the patcher. Or just replace whats in the .cfg file with this:

Re: [SUPPORT] List of the main error messages
 

Thanks I'll try it now, for the record here is what my cfg says now:

StartupHost = "su1.ryzom.com:40916";
StartupPage = "/login/r2_login.php";
InstallStatsUrl = "http://su1.ryzom.com:50000/stats/stats.php";
PatchServer = "http://dl.ryzom.com/patch_live";
InstallWebPage = "http://dl.ryzom.com/installer/";

It doesn't really look different though unless I'm missing something. I'm tired so that is entirely possible.

Edit: Deleting the file didn't seem to make any difference. I still got the error pictured above.
When I try to run the downloader it says, "Error impossible to load version infos. Please make sure your internet connection is operating correctly." Well, my internet is fine so it's not that.

Re: [SUPPORT] List of the main error messages
 

bare minimum client.cfg must look like this .. but the first line difference is not the cause of your problem probably.
most likely ryzom does not see the edited version from client.cfg file.

move Ryzom folder out from 'Program Files' and to your desktop, edit the client.cfg and run client_ryzom_rd.exe inside new folder.

Re: [SUPPORT] List of the main error messages
 

Thank you!
That worked. While it's a bit of a pain to run it from a folder on my desktop, I'm willing to do so for such a good game. I really appreciate the help ajsuk and blaah. :)

Re: [SUPPORT] List of the main error messages
 

Help please. I just installed the game and i get this error when i try to run it


Access Violation exception generated at 0x5CE7FC, thread attempts to read at 0x170F000.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------

Log with no filter:
-------------------------------
2008/09/17 20:29:55 client_ryzom_rd.exe WRN 2c8 big_file.cpp 125 : CBigFile::add : bigfile zorai_shapes.bnp already added.
2008/09/17 20:29:55 client_ryzom_rd.exe WRN 2c8 path.cpp 1354 : PATH: CPath::addSearchBigFile(data/zorai_shapes.bnp, 0, 0): can't add the big file
2008/09/17 20:29:55 client_ryzom_rd.exe WRN 2c8 big_file.cpp 125 : CBigFile::add : bigfile zorai_zones.bnp already added.
2008/09/17 20:29:55 client_ryzom_rd.exe WRN 2c8 path.cpp 1354 : PATH: CPath::addSearchBigFile(data/zorai_zones.bnp, 0, 0): can't add the big file
2008/09/17 20:29:55 client_ryzom_rd.exe INF 2c8 path.cpp 1006 : PATH: CPath::addSearchPath(data_common/, recursive, not alternative): 'data_common/' is not a directory, I'll call addSearchFile()
2008/09/17 20:29:55 client_ryzom_rd.exe WRN 2c8 path.cpp 1148 : PATH: CPath::addSearchFile(data_common/, 0, ''): 'data_common/' is not found, skip it (current dir is 'F:/Juegos/Ryzom'
2008/09/17 20:29:55 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(remap_files.csv): file not found
2008/09/17 20:29:55 client_ryzom_rd.exe INF 2c8 path.cpp 1006 : PATH: CPath::addSearchPath(data_leveldesign/leveldesign/Game_Elem, not recursive, not alternative): 'data_leveldesign/leveldesign/Game_Elem' is not a directory, I'll call addSearchFile()
2008/09/17 20:29:55 client_ryzom_rd.exe WRN 2c8 path.cpp 1148 : PATH: CPath::addSearchFile(data_leveldesign/leveldesign/Game_Elem, 0, ''): 'data_leveldesign/leveldesign/Game_Elem' is not found, skip it (current dir is 'F:/Juegos/Ryzom'
2008/09/17 20:29:55 client_ryzom_rd.exe INF 2c8 init.cpp 1066 : PROFILE: 0 seconds for Add search paths Data
2008/09/17 20:29:55 client_ryzom_rd.exe INF 2c8 init.cpp 1075 : PROFILE: 2 seconds for prelogInit
2008/09/17 20:29:55 client_ryzom_rd.exe INF 2c8 client.cpp 474 : Pre-Login Init of Ryzom success
2008/09/17 20:29:55 client_ryzom_rd.exe INF 2c8 client.cpp 477 : Login of Ryzom...
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_default.tga cursor : initial size = 26 x 26, new size = 22 x 22
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_pan.tga cursor : initial size = 42 x 42, new size = 35 x 35
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 227 : Resampling mouse curs_pan.tga cursor : initial size = 35 x 35, new size = 32 x 32
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_pick.tga cursor : initial size = 32 x 32, new size = 27 x 27
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_resize_br_tl.tga cursor : initial size = 25 x 25, new size = 21 x 21
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_resize_lr.tga cursor : initial size = 32 x 32, new size = 27 x 27
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_resize_tb.tga cursor : initial size = 33 x 33, new size = 28 x 28
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_rotate.tga cursor : initial size = 35 x 35, new size = 29 x 29
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_scale.tga cursor : initial size = 35 x 35, new size = 29 x 29
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_can_pan.tga cursor : initial size = 35 x 35, new size = 29 x 29
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_resize_bl_tr.tga cursor : initial size = 24 x 24, new size = 20 x 20
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_r.tga cursor : initial size = 30 x 30, new size = 25 x 25
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_l.tga cursor : initial size = 32 x 32, new size = 27 x 27
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_m.tga cursor : initial size = 24 x 24, new size = 20 x 20
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse text_cursor.tga cursor : initial size = 2 x 2, new size = 1 x 1
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(log_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(log_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(log_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(log_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(log_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(log_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(quit_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(quit_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(quit_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 i18n.cpp 194 : I18N: The string uiLodValue did not exist in language en (display once)
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 interface_parser.cpp 2918 : <CInterfaceParser::splitLinkTarget> can't find target link webstart
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 interface_parser.cpp 2950 : <CInterfaceParser::splitLinkTargets> Can't get link target
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 interface_parser.cpp 2169 : no group found for webstart
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 interface_parser.cpp 864 : could not parse tree
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 interface_parser.cpp 2376 : the element ui:login:catdisp:content:cat_win was not found as ui:login:catdisp:content:scroll_bar position reference
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 interface_parser.cpp 2376 : the element ui:login:create_account:content:submit_gr:placehol der was not found as ui:login:create_account:content:submit_gr:but_clos e position reference
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 interface_parser.cpp 2376 : the element ui:login:create_account:content:submit_gr:placehol der was not found as ui:login:create_account:content:submit_gr:but_subm it position reference
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 interface_parser.cpp 2376 : the element ui:login:create_account:content:login_gr:placehold er was not found as ui:login:create_account:content:login_gr:but_close position reference
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 interface_parser.cpp 2376 : the element ui:login:create_account:content:login_gr:placehold er was not found as ui:login:create_account:content:login_gr:but_login position reference
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 login.cpp 831 : Using verbose log mode
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 login.cpp 707 : Using verbose log mode
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 login.cpp 916 : Can't get the reg key 'Login'
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 login.cpp 1896 : CAHInitResLod called
-------------------------------
User Crash Callback:
-------------------------------
UserId: 4294967295
HomeId: 0
ShardId: 0
On a Mainland Shard
Application: ryzom_live
No user entity informations
ViewPosition: 0.00 0.00 0.00
Time in game: 0h 28min 17sec
LocalTime: 2008/09/17 20:30:01
ServerTick: 0
ConnectState: NotInitialised
LocalAddress: :0 (0.0.0.0)
Language: English
ClientVersion: 1.2.0.904
PatchVersion:
Client is online
NumServerHOP: 0
NumFarTP: 0
NumReselectPerso: 0
Connection Events:
Memory: 1281MB/2047MB
Process Virtual Memory: 250MB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4400+ / x86 Family 15 Model 107 Stepping 1 / AuthenticAMD / 2311MHz / 2 Processors found
CPUID: 178bfbff
HT: NO
CpuMask: 1
NeL3D: OpenGL / NVIDIA Corporation / GeForce 8600 GTS/PCI/SSE2/3DNOW! / 2.1.1
3DCard: NVIDIA GeForce 8600 GTS, version 6.14.11.5822
No sound

Re: [SUPPORT] List of the main error messages
 

Originally Posted by doubleta
"in Stream: ./save/string_client,pack: the version in stream is newer than the class" ???


i had the same error. deleted the file and game loaded fine... thanks!!!

Re: [SUPPORT] List of the main error messages
 

Okay, so after a great deal of swearing and threats of violence Ryzom finally decided to work, joy. Imagine my surprise when I log out to go for a bowl of cereal and come back login fine, yep there's the character selection, there's my character, click play, screen fades to black and several seconds later I'm back on the character selection screen.

Reinstalled, tweaked just about everything tweakable, poked all the configs with a very sharp pointy stick and still no luck, what's the solution?

Re: [SUPPORT] List of the main error messages
 

i'm getting a missing required gl extension: gl_arb_mutitexture upsate your driver?

Re: [SUPPORT] List of the main error messages
 

Have you updated your graphics drivers?

Re: [SUPPORT] List of the main error messages
 

game wont launch..error msg is the first..Can't create a window display (1024X768 32 bit) i've tried all the suggestions but still continues to get the same err msg ..I do have the onboard intel graphics..does this mean I won't be able to play the game unless I get new graphics card?

Re: [SUPPORT] List of the main error messages
 

if running game configuration and disabling all the stuff under display and trying both opengl or direct3d has not been successful and you have right video drivers already, then you need better video card i'm afraid

Re: [SUPPORT] List of the main error messages
 

thnks, i finally got it to launch after doing the opengl... but now problems with error 1-cant connect.. have opened all the ports, still get msg.. beginning to wonder if game is worth all the trouble getting it going :(

Re: [SUPPORT] List of the main error messages
 

open client.cfg in notepad and add missing lines at the bottom

Re: [SUPPORT] List of the main error messages
 

trying to log in, get message Error : error (4000) Now what???

Re: [SUPPORT] List of the main error messages
 

hey i got a problem :
when i log in to the game i have a free slot a click on create new and my displey go black and then it displeys an error i have to choose Debug Ignore or Quit i clicked Ignore it disleyed an other error i clicked Ignore and the game closed :( . I have choosen in my details LOW LOW and i desabled everything like in the FAQ but when i launch the game click on game configuration it opens the same configuration as the ryzom_game_configuration and there is no Syatem -> Game Configuratiom like in the FAQ and there is "no disable 'shadows' and 'microvegetation' and lower the 'LoD' clip distance sliders for 'Landscape' and 'Characters' if they are not already set to 'low' " :((

Re: [SUPPORT] List of the main error messages
 

Well re 4000 error message should be resolved now ... as for the game configuration problem they are options available from within the game not from the login configurator.
You might find this info useful ... http://forums.ryzom.com/announcement.php?f=15

And there usually is great help to be found in CeB :)

Re: [SUPPORT] List of the main error messages
 

I just get Patch failed and the ryzom window closes :/ ....I have anuff disc space so that ain't the problem

Re: [SUPPORT] List of the main error messages
 

try running as administrator, worked for me

Re: [SUPPORT] List of the main error messages
 

When I try to log in I get this message:

Error : <!doctype html public "-//ietf//dtd html
2.0//en">
<html><head>
<title>404 not found</title>
</head><body>
<hl>not found</hl>
<p>the requested url /login2/r2_login.php was not
found on this server.</p>
<hr>
<address>apache/2.2.3 (debian) php/4.4.4-8+etch6
server at sul.ryzom.com port 40916</address>
</body></html>

Can someone help me get this game to work :(

Thank you!!!!

Re: [SUPPORT] List of the main error messages
 

If you are using Vista, please install the game following the Vista Setup guidelines and with a copy of the latest installer from the mainsite.

If you still can't get the game to work, please come and see us in CeB, our live chat support tool.

Re: [SUPPORT] List of the main error messages
 

I'm getting the 1024x768 message and the link to help you dosen't really help ME, I'm just wondering about this.. does it mean I have to start Ryzon THEN configure it?? because I can't get into ryzon in the first place.^.^ please reply. Thanks guys!!

Re: [SUPPORT] List of the main error messages
 

Hi.
I had a virus on my system, RYZOM was working fine before that and it wasn't even one of the files that got infected, but when I did a clean it stopped working (so did one or tow other games/programs but I just re-installed and they are fine).
I took a screen shot of the error (no 30) it happens after I install and update but here is the text..." Can't execute 'updt_nl.bat':code=17 file exists (error code 30) ".:(:(

edited >> ok so I finally got passed that (partially) and now have FV 1.3.1, I found the "Unpacked" folder and copied ALL files over, it logs and THEN ...what do you know, same error, BUT this time I don't seem to be able to get out of this loop.........................HELLLLLLLLPPPPPPPP

Re: [SUPPORT] List of the main error messages
 

I get the error message "Patch Failed!" i dont know whats wrong with it help please?

Re: [SUPPORT] List of the main error messages
 

I get the error message "Patch Failed!" what do i do?

Re: [SUPPORT] List of the main error messages
 

You could try deleting your unpack directory. Then try again.

If that doesn't help you could also try deleting these files:

data/*.string_cache
data/*.packed_sheets
save/string_client.pack

That should do the trick

Re: [SUPPORT] List of the main error messages
 

i get the patch failed msg and del the stated files hasn't helped.

Re: [SUPPORT] List of the main error messages
 

i had a few bad virus had a comp wipe been playing a few months before i had comp wipe playing fine no errors or anything.. now im getting the Missing required GL extension: GL_ARB_multitexture thing can anyoen help the tip from the earlier post did not work HEEELP PLZ!!

Re: [SUPPORT] List of the main error messages
 

Perhaps you can try reinstalling your video card driver? If that doesn't work and you have an ATI card, you could try setting it to use Direct3D using the configuration app.

Re: [SUPPORT] List of the main error messages
 

Where can I reinstall my video card?...no API;) also tried th opengl and the directs on the ryzom confing did not work

Re: [SUPPORT] List of the main error messages
 

Lol, well I did say your video card *driver* :)

Re: [SUPPORT] List of the main error messages
 

thats what i mean silly..help plz?:)

Re: [SUPPORT] List of the main error messages
 

Searching through the forums gave me these:

http://forums.ryzom.com/showthread.php?t=30622
http://forums.ryzom.com/showthread.php?t=29604
http://forums.ryzom.com/showthread.php?t=3386

And several others in French or German. All of them say you should install the latest video card driver for your video card.

If you haven't done that yet, you should do it.

Re: [SUPPORT] List of the main error messages
 

Hi there,

as you can imagine I am having an issue running Ryzom. I receive the following error message:
A failed assertion occurs
ProcName: client_ryzom_rd.exe
Date: 2009/12/08 01:30:11
File: .\driver_direct3d.cpp
Line: 2518
FuncName: NL3D::CDriverD3D::reset
Reason: STOP
-------------------------------

No log
-------------------------------

I saw a similar display earlier in the thread and tried that solution but to no avail. It is not the same exact problem, so may I ask how to fix this error message?

Re: [SUPPORT] List of the main error messages
 

ok, no error message at all..was working fine under windows 7 until new patch now gets to the checking...packedsheets.bnp file and freezes the computer. Unable to break out of game to kill it or anything.
I have to reboot computer to regain control. Still works fine on my xp computer but not this one:(

Re: [SUPPORT] List of the main error messages
 

kozban

A freeze on the file checking might suggest a file corruption problem .. it may help if you delete the contents of %yourinstallpath%\Ryzom\unpack directory this will force a small redownload and install of the latest patch.
You also mention all is fine in XP ..is this a dualboot and you are sharing a common game path or a completely different install?

Mokoi
SGM Arispotle

Re: [SUPPORT] List of the main error messages
 

Getting message: "path not found for ryzom.ttf" no clue what this means. Launcher starts up (I patched by the way) and then poof it gives me this message and either sends me here to this thread or wants me to exit.

Did a search for .ttf, it stands for True Type font, had a look in the ryzom files, seems to be quite a few .ttf files. At any rate I uninstalled, am downloading again from a different server. Maybe it was a corrupt file......

Its almost 3 am my time, going to sleep!! lol

Re: [SUPPORT] List of the main error messages
 

It seems it does not find the True Type Fonts of Ryzom.
What OS do you use? On Vista several complained using the default path into the c:\Program...\
Try to install then on a different Path/Partition of your hard drive instead.

Re: [SUPPORT] List of the main error messages
 

I don't use Vista..have refused to use Vista, I use good ol Win Xp. Downloaded from server 1 this time and now I get this error message when attempting to install...the second time:

Ryzom Setup: Error opening file for writing: C:\Program Files\Nevrax.url

So it seems to me...and I am talking to you Winchgate, that you need to investigate the validity of these files being offered, as it seems that thus far...two (one from server one) and the other from Direct (Bead window) the one with the .ttf error..are faulty.

If you wish people to at least try your game, please investigate and make sure these files are valid for downloading, otherwise I am sure..you are turning people away inadvertantly.

I am going to search the Net and see if I can find the file I used originally back a year or two ago, to install Ryzom. The other suggestion I would like to make is...offer up a clean uncorrupted client file to Fileplanet..that place gets alot of traffic for free games, try and buy and the like.

Fileplanet is where I originally discovered Ryzom in November 2004.

** Edit .I don't have a partitioned drive, so tried the client file again by installing to the "My Games" folder..thus far the request has gone through and is installing ..will update here if it stalls on me again.

A couple more things, the client file landed on my desktop...it shouldn't land there ..have downloaded alot of files over the years, so I am going to remove that to one of my two download folders inside Windows Explorer.

Other thing...as the client moved to the password screen, it refused to allow me to put my password in, til I accessed the update area...and there it was able to affirm my first month's subscription has already been paid. I am writing this in case someone else is having the same problems, so they know what steps I took..to have some success. Will keep this updated with end results.

UPDATE:

The client refused to go any further.......ttf error. I did play this game before I am positive the only problem I had installing it before was attributed to ports. This .ttf error is new.

Re: [SUPPORT] List of the main error messages
 

its saved where you tell it to. if website would somehow control where to save the file, then it would be big security hole in browser, dont you think ?

go to ryzom folder and run client_ryzom_rd.exe from there. .ttf file it does not find should be in ryzom/data/fonts.

Re: [SUPPORT] List of the main error messages
 

The strange part is..I have looked in the folder and the ryzom .ttf file is there...its just not seeing it. Will try your suggestion thanks.

LOL nevermind.....I noted that the ryzom .ttf file was not in the fonts folder..but in the unpack folder. For some reason it refuses to unpack.

SOooooooo....I copied it from the unpack to the font folder, password screen came up....wish me luck.

*sigh* nevermind that just causes a launch loop...with me having to confirm subscription each time.

I originally suggested some months back that a way to promote Ryzom would be to add a new client to Fileplanet, in my net searches I found that was indeed done as of August last year I think it was.

So currently downloading the client AGAIN this time it takes 15 minutes instead of four hours....

I've tried the other posters suggestion, but that only gives me yet another .ttf error. Not sure why this is coming up...I could visit Microsoft and see if this .ttf font error is somehow on my end....as it seems I am getting it from every client file I've tried thus far.

Will uninstall, do a regedit of the former Nevrax registry listing. Then check with Microsoft..then attempt installing the client file from Fileplanet...hopefully..this will work, other than that, I don't know ..I am not geeky enough to figure whats wrong. LOL

Checked with Microsoft and it seems they no longer support truetype font.. they have a new version vttf. I guess geared for Windows 7. Only Apple Computer supports truetype font..but thats for a Mac.

Still cannot get this working and now I have about 3 different places on my computer with partial installs of Ryzom. Those spots are not manually deleteable as they are write protected, therefore taking up unwanted and unneeded room on my hard drive. And still even with the new download from Fileplanet..I keep getting errors, this time it can't find the client_ryzom_rd.exe file inside Windows explorer.

Uninstalled, reinstalled this time to desktop as it doesn't like C:/Program files for some reason...that gives me an error message about the Nevrax url.

Still getting "unable to find path for ryzom .ttf even though its sitting in the unpack folder. Guess its not meant to be..unless someone has a work around or can link me to the unpacked ryzom .ttf file possibly? I could maybe copy paste that into the font folder..and maybe it would behave itself.

Other than that I am no geek, and one other thing....is there actually technical support here..or just a forum that, if you're lucky someone might answer you..if not no answer at all?

Re: [SUPPORT] List of the main error messages
 

hmmm... why read-only ? even the one installed to Desktop ?

btw, stop downloading as you already have the installer and stop trying to find solution for .ttf file in microsoft page. ryzom patcher fails (because ryzom folder is read-only probably).

for support, http://www.ryzom.com/en/support.html

Re: [SUPPORT] List of the main error messages
 

Yeah I did a system restore..that helped get rid of the extra partial game files..was able to remove them after.

Am currently using only the installer from Fileplanet, and someone gave me some ryzom fonts to install into the correct folders, will see if that solves the problem.

Last install was able to do normal default install into C:\Program files ..etc

Will install fonts and see if that helps at all.

Thanks :)


WELL...well well well......guess what worked for this problem? Deleting all the files in the unpack folder. So instead of patching 13 mbs of data it patched 12...for some reason it looks like it was giving me too much data ...LOL

I am currently looking at my character screens...first time.

PROBLEM SOLVED after two days of uninstalling reinstalling and basically tearing my hair out.

Is this a test to see if you are really serious about playing Ryzom? hehehe if so..I WIN!! :P

See you ingame. lol

Re: [SUPPORT] List of the main error messages
 

i keep getting runtime error and tried repairing IE someone please help me ive re installed probably 7 times now

Re: [SUPPORT] List of the main error messages
 

Jeepster - could you tell us when this error occurs please? Do you get to see the title screen? Select a char maybe? Or even get into the game, then crash?

This could be potentially be a tricky one. "Runtime Error" failures are generally either the game doing something it shouldn't (I've had a couple of game crashes with a runtime error), or an old version of the C++ runtime being installed. If you've re-installed Ryzom several times, I'm thinking it's more likely to be the C++ runtime giving you problems. As a quick test/potential fix, you could download the following directly from the Microsoft Download Centre:

Visual C++ 2008 Redistritbutable Package

This is the latest version, and will hopefully do the trick. If you prefer to visit the MS site and find this file yourself (link paranoia :) hehe), go the download centre and use "c++ runtime" as your keywords, then download the package I described above.

I don't think you need to restart once it's installed, but do so if it prompts you to. Then try running Ryzom again. If you still get the same runtime error in the same place, that *should* rule out the runtime system itself, and point towards Ryzom misbhevaing for some reason. That will require more testing/thought to find an answer, but there are plenty here who can help out :) Eliminating the runtime itself is probably the first step you should take.

Re: [SUPPORT] List of the main error messages
 

thanks for the info, ive been using CeB as well and they have been trying to help

Re: [SUPPORT] List of the main error messages
 

also the runtime error appears while the game tries to load. the login screen comes up, but before the actual green menu where you type in your login appears, the error occurs and the game closes.

Re: [SUPPORT] List of the main error messages
 

um i have the missing GL error i have every thing i think i need but it's still not working

Re: [SUPPORT] List of the main error messages
 

when i run the game it said "cant find path to ryzom"? what ever that means can anybody help?