Re: [SUPPORT] List of the main error messages
 

this error may be from bad drivers or too low spec video card (like integrated ones)
ryzom_configuration_rd.exe in 'c:\program files\ryzom' folder (if thats where you installed it)

Re: [SUPPORT] List of the main error messages
 

I've been getting a rather unusual error:
http://img33.picoodle.com/data/img33...rm_0739963.jpg

I started having this problem yesterday. My first problem was the patcher would give me a "patcher failed" message, and the client would be showing old patch info from august.
Then I reinstalled and started getting this r2_login.php was not found on this server error. I have tried the repair utility, and reinstalling twice. When I reinstall I can log in fine once, then the next time I try I always get this error. Please help. :(

Edit: Oh, I run on vista, and if I try to run as admin it tells me it cannot find "client_ryzom_rd.exe".

Re: [SUPPORT] List of the main error messages
 

Could try delete client.cfg and run the patcher. Or just replace whats in the .cfg file with this:

Re: [SUPPORT] List of the main error messages
 

Thanks I'll try it now, for the record here is what my cfg says now:

StartupHost = "su1.ryzom.com:40916";
StartupPage = "/login/r2_login.php";
InstallStatsUrl = "http://su1.ryzom.com:50000/stats/stats.php";
PatchServer = "http://dl.ryzom.com/patch_live";
InstallWebPage = "http://dl.ryzom.com/installer/";

It doesn't really look different though unless I'm missing something. I'm tired so that is entirely possible.

Edit: Deleting the file didn't seem to make any difference. I still got the error pictured above.
When I try to run the downloader it says, "Error impossible to load version infos. Please make sure your internet connection is operating correctly." Well, my internet is fine so it's not that.

Re: [SUPPORT] List of the main error messages
 

bare minimum client.cfg must look like this .. but the first line difference is not the cause of your problem probably.
most likely ryzom does not see the edited version from client.cfg file.

move Ryzom folder out from 'Program Files' and to your desktop, edit the client.cfg and run client_ryzom_rd.exe inside new folder.

Re: [SUPPORT] List of the main error messages
 

Thank you!
That worked. While it's a bit of a pain to run it from a folder on my desktop, I'm willing to do so for such a good game. I really appreciate the help ajsuk and blaah. :)

Re: [SUPPORT] List of the main error messages
 

Help please. I just installed the game and i get this error when i try to run it


Access Violation exception generated at 0x5CE7FC, thread attempts to read at 0x170F000.
The thread attempted to read from or write to a virtual address for which it does not have the appropriate access.
-------------------------------

Log with no filter:
-------------------------------
2008/09/17 20:29:55 client_ryzom_rd.exe WRN 2c8 big_file.cpp 125 : CBigFile::add : bigfile zorai_shapes.bnp already added.
2008/09/17 20:29:55 client_ryzom_rd.exe WRN 2c8 path.cpp 1354 : PATH: CPath::addSearchBigFile(data/zorai_shapes.bnp, 0, 0): can't add the big file
2008/09/17 20:29:55 client_ryzom_rd.exe WRN 2c8 big_file.cpp 125 : CBigFile::add : bigfile zorai_zones.bnp already added.
2008/09/17 20:29:55 client_ryzom_rd.exe WRN 2c8 path.cpp 1354 : PATH: CPath::addSearchBigFile(data/zorai_zones.bnp, 0, 0): can't add the big file
2008/09/17 20:29:55 client_ryzom_rd.exe INF 2c8 path.cpp 1006 : PATH: CPath::addSearchPath(data_common/, recursive, not alternative): 'data_common/' is not a directory, I'll call addSearchFile()
2008/09/17 20:29:55 client_ryzom_rd.exe WRN 2c8 path.cpp 1148 : PATH: CPath::addSearchFile(data_common/, 0, ''): 'data_common/' is not found, skip it (current dir is 'F:/Juegos/Ryzom'
2008/09/17 20:29:55 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(remap_files.csv): file not found
2008/09/17 20:29:55 client_ryzom_rd.exe INF 2c8 path.cpp 1006 : PATH: CPath::addSearchPath(data_leveldesign/leveldesign/Game_Elem, not recursive, not alternative): 'data_leveldesign/leveldesign/Game_Elem' is not a directory, I'll call addSearchFile()
2008/09/17 20:29:55 client_ryzom_rd.exe WRN 2c8 path.cpp 1148 : PATH: CPath::addSearchFile(data_leveldesign/leveldesign/Game_Elem, 0, ''): 'data_leveldesign/leveldesign/Game_Elem' is not found, skip it (current dir is 'F:/Juegos/Ryzom'
2008/09/17 20:29:55 client_ryzom_rd.exe INF 2c8 init.cpp 1066 : PROFILE: 0 seconds for Add search paths Data
2008/09/17 20:29:55 client_ryzom_rd.exe INF 2c8 init.cpp 1075 : PROFILE: 2 seconds for prelogInit
2008/09/17 20:29:55 client_ryzom_rd.exe INF 2c8 client.cpp 474 : Pre-Login Init of Ryzom success
2008/09/17 20:29:55 client_ryzom_rd.exe INF 2c8 client.cpp 477 : Login of Ryzom...
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_default.tga cursor : initial size = 26 x 26, new size = 22 x 22
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_pan.tga cursor : initial size = 42 x 42, new size = 35 x 35
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 227 : Resampling mouse curs_pan.tga cursor : initial size = 35 x 35, new size = 32 x 32
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_pick.tga cursor : initial size = 32 x 32, new size = 27 x 27
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_resize_br_tl.tga cursor : initial size = 25 x 25, new size = 21 x 21
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_resize_lr.tga cursor : initial size = 32 x 32, new size = 27 x 27
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_resize_tb.tga cursor : initial size = 33 x 33, new size = 28 x 28
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_rotate.tga cursor : initial size = 35 x 35, new size = 29 x 29
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_scale.tga cursor : initial size = 35 x 35, new size = 29 x 29
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_can_pan.tga cursor : initial size = 35 x 35, new size = 29 x 29
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_resize_bl_tr.tga cursor : initial size = 24 x 24, new size = 20 x 20
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_r.tga cursor : initial size = 30 x 30, new size = 25 x 25
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_l.tga cursor : initial size = 32 x 32, new size = 27 x 27
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse curs_m.tga cursor : initial size = 24 x 24, new size = 20 x 20
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 custom_mouse.cpp 198 : Resampling mouse text_cursor.tga cursor : initial size = 2 x 2, new size = 1 x 1
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(log_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(log_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(log_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(log_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(log_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(log_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(quit_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(quit_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 path.cpp 549 : PATH: CPath::lookup(quit_over.tga): file not found
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 i18n.cpp 194 : I18N: The string uiLodValue did not exist in language en (display once)
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 interface_parser.cpp 2918 : <CInterfaceParser::splitLinkTarget> can't find target link webstart
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 interface_parser.cpp 2950 : <CInterfaceParser::splitLinkTargets> Can't get link target
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 interface_parser.cpp 2169 : no group found for webstart
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 interface_parser.cpp 864 : could not parse tree
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 interface_parser.cpp 2376 : the element ui:login:catdisp:content:cat_win was not found as ui:login:catdisp:content:scroll_bar position reference
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 interface_parser.cpp 2376 : the element ui:login:create_account:content:submit_gr:placehol der was not found as ui:login:create_account:content:submit_gr:but_clos e position reference
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 interface_parser.cpp 2376 : the element ui:login:create_account:content:submit_gr:placehol der was not found as ui:login:create_account:content:submit_gr:but_subm it position reference
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 interface_parser.cpp 2376 : the element ui:login:create_account:content:login_gr:placehold er was not found as ui:login:create_account:content:login_gr:but_close position reference
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 interface_parser.cpp 2376 : the element ui:login:create_account:content:login_gr:placehold er was not found as ui:login:create_account:content:login_gr:but_login position reference
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 login.cpp 831 : Using verbose log mode
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 login.cpp 707 : Using verbose log mode
2008/09/17 20:30:00 client_ryzom_rd.exe WRN 2c8 login.cpp 916 : Can't get the reg key 'Login'
2008/09/17 20:30:00 client_ryzom_rd.exe INF 2c8 login.cpp 1896 : CAHInitResLod called
-------------------------------
User Crash Callback:
-------------------------------
UserId: 4294967295
HomeId: 0
ShardId: 0
On a Mainland Shard
Application: ryzom_live
No user entity informations
ViewPosition: 0.00 0.00 0.00
Time in game: 0h 28min 17sec
LocalTime: 2008/09/17 20:30:01
ServerTick: 0
ConnectState: NotInitialised
LocalAddress: :0 (0.0.0.0)
Language: English
ClientVersion: 1.2.0.904
PatchVersion:
Client is online
NumServerHOP: 0
NumFarTP: 0
NumReselectPerso: 0
Connection Events:
Memory: 1281MB/2047MB
Process Virtual Memory: 250MB
NeL Memory: 0B
OS: Microsoft Windows XP Service Pack 2 (Build 2600) (5.1 2600)
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4400+ / x86 Family 15 Model 107 Stepping 1 / AuthenticAMD / 2311MHz / 2 Processors found
CPUID: 178bfbff
HT: NO
CpuMask: 1
NeL3D: OpenGL / NVIDIA Corporation / GeForce 8600 GTS/PCI/SSE2/3DNOW! / 2.1.1
3DCard: NVIDIA GeForce 8600 GTS, version 6.14.11.5822
No sound

Re: [SUPPORT] List of the main error messages
 

Originally Posted by doubleta
"in Stream: ./save/string_client,pack: the version in stream is newer than the class" ???


i had the same error. deleted the file and game loaded fine... thanks!!!

Re: [SUPPORT] List of the main error messages
 

Okay, so after a great deal of swearing and threats of violence Ryzom finally decided to work, joy. Imagine my surprise when I log out to go for a bowl of cereal and come back login fine, yep there's the character selection, there's my character, click play, screen fades to black and several seconds later I'm back on the character selection screen.

Reinstalled, tweaked just about everything tweakable, poked all the configs with a very sharp pointy stick and still no luck, what's the solution?

Re: [SUPPORT] List of the main error messages
 

i'm getting a missing required gl extension: gl_arb_mutitexture upsate your driver?