Re: Another Solution for 10 Minute Disconnects
 

my daughter is off to college, and the wife doesn't use hers much, so I am gonna take my old Lynksys router offline (same model and series as origional poster). and wire direct, since I am firewalled and have several layers of security, I am not to concerned about the direct connect.

the interesting thing, I am quite sure I played without the ten minute disconnect problem before the patch, so if this fixes it I am curious if any protocol changes have been made.

Re: Another Solution for 10 Minute Disconnects
 

I'd like to add that even with the suggested fix I will always get the "connection lost" message when my son is using his PC while I'm playing Ryzom on my PC. I get far fewer disconnects when his PC is not on. And no, the disconnects do not happen in any other online game for either of us.

Re: Another Solution for 10 Minute Disconnects
 

I think the fix only works for networks of one computer. None of the fixes listed here worked for me. I finally gave up and bought a d-link router. No problems anymore.

Re: Another Solution for 10 Minute Disconnects
 

ONLY ONE WORD : TAHNK YOU VGUERIN

I apply your solution, and now I am able to play. it solve perfectly the trouble

Have fun ,

Re: Another Solution for 10 Minute Disconnects
 

This is what I have running:

Linksys BEFSR41 v.2
Firmware: 1.45.11, Jun 03 2004

Did the settings and now everything works like a champ. Thanks

Re: Another Solution for 10 Minute Disconnects
 

I don't think the problem is solely in the router (though clearly a lot of thought and effort has gone into investigating this)

1) It is not linksys specfic - I for one have and SMC, looking at some of the posts above others do not appear to be using a linksys either.
2) I've played for about a week now without seeing this problem, until tonight. Same router and configuration I've always had- nothing has changed on my system. If the problem were purely hardware or configuration related it would not appear magically one day when it has not happened before.
3) Now the one thing that was different tonight is I logged on but didn't play for two hours. My guess is that there is some pattern of activity and/or inacticity that cause the game to not free up some resources it has used. Hopefully after I reboot the problem will stop.

Re: Another Solution for 10 Minute Disconnects
 

Opening up those ports worked for me, for a while... but now I've started having 10 minute disconnects once again. I checked my logs with ZoneAlarm, but I'm not even seeing activity being blocked there, so I have no idea what to try now. It's really irritating.

Re: Another Solution for 10 Minute Disconnects
 

I had tried Beta several months ago and had this SAME problem. I finally had to just give up because I wasn't going to connect direct to the cable everytime I wanted to play. Like others have said there are plenty of other games out there that I don't have this issue with.

Anyway, I saw the Free Tiral and thought hey let's check it out. I really liked the crafting and the point system so you could pretty much take your character to where ever you wanted it to be as far as Fighting, Magic, Harvesting and Crafting was concerend and I LOVED that about Ryzom so here I am trying to play again.

I installed it yesterday and started right off the bat with the diconnect problem. Grrr.. So, I came here set my Linksys BEFW11S4 router exactly as shown in the first post of this thread, than seemed to be ok for awhile and played. I even left the game on while my husband and I went and watched a movie to see if I would stay connected. I was when I came back no problems.

Well, this AM I started trying to play. Over the past 2 hours I've diconnected 4 times. I went to the Linksys site and upgraded to V. 1.50.14 which was the latest version I could find. I am not diconnecting as often as when I was in the Beta which was every 10min, but having to restart the game every 30 - 45min is REALLY REALLY frustrating.

So, is there any offical work as to how to fix this, or IF it will ever be fixed and to why it's just a problem with Ryzom and NONE of the other games out there?

WoW Beta
Everquest 1 - ALL expansions
Matrix Online BETA
Star Wars Galaxies BETA
Anarchy Online - ALL Expansions
DAoC - ALL Expansions

I haven't had any problems like this with ANY of these games before, so I have to assume it isn't just my hardware? I would LOVE to know what system configurations people have that are actually working and maybe I could revamp mine? Or is it mainly the router? We have 3 computers here at home the only one that has been on and running though while I've been playing is MINE.

Anyway, I'm REALLY disappointed that this is still a problem. This game looked really fun.

Re: Another Solution for 10 Minute Disconnects
 

hmm im still getting d/c from from my game but ive did the port trigerin and i was wounderin if im doing sumthing wrong and my router is Linksys Befsr41

plz plz help me

Re: Another Solution for 10 Minute Disconnects
 

Hopefully this fits into this thread well enough...

Since reinstalling Ryzom a few days back, and finally getting it working, I haven't been able to stay connected for more than about 5-15 minutes at a time. Then it crashes out.

I am behind a router, it may be a Linksys. I don't know and can find out. But I don't think that's the problem. I've been behind the same router with the same drivers or whatever the whole time I've been playing Ryzom, from early betas.

I have a friend who is playing and we're both experiencing this since the last patch. We'll both be on at the same time and we'll both crash a lot, but we never crash at the same time.

We are both using Win XP, we both have ATI cards, we both have updated drivers/DirectX/etc, we are both using the same ISP.

We have different ATI cards (7500=me 9800=him), I don't think he's behind a router, most of the rest of the components and setup on our machines are totally different from each other.

I saved 4 error/crash messages from last night and noticed that 3 of them start the same way:

Access Violation exception generated at 0x690C4DB4,

The first one has different letters/numbers for the last 3 digits.

I can post all four of the messages if anyone thinks it will help and if this is actually the right place for me to post my post.

I finally gave up after 3 hours of connecting for 5-15 minutes, crashing, reconnecting, crashing... etc.

Re: Another Solution for 10 Minute Disconnects
 

Just keep the other computers from being active and you dont disconnect ?

Re: Another Solution for 10 Minute Disconnects
 

It seem the disconnects are back for me. All since this very last patch. Linksys router is working fine with the tips from this forum the first time. But now I constantly get dumped. I wish the DEV would look into this or the server operators. I won't be pay for a game I can't play.

Re: Another Solution for 10 Minute Disconnects
 

You all talking about routers and ports thats bull. I been playing for two week with no problems everything was working great. One night I loged out and went to bed the next morning I log back in and bam every 5-10 minute it disconnects me. As soon as my free trial is over. On the very day they toke my 30 bucks. I for one wont my money back.

And Im using a Zyxel router if anyone cares.

Re: Another Solution for 10 Minute Disconnects
 

sry to hear that, but have you tried these workarounds ? contacted support ?
yep, i know... everything was working for two weeks.

read first post again.
i assume you using somekind of modem before router... have you tried to plug your pc directly to it ? (you need to set up windows ofcourse and dont forget to use firewall if you do it).

btw, i'm running pc router and everything is working fine (those little boxes have very little ram, so they throw away old connections very fast)

Re: Another Solution for 10 Minute Disconnects
 

Somehow I doubt the fact that your trial beig over has anything to do with it. Not like they flipped some switch as soon as they got your money so you'd suddenly have problems.

Remember these are computers. Things happen. Try the suggested fixes instead of blaming someone else.

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

Does this still work or has some of the Ryzom addresses changed??

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

As far as I can see, there's no Ryzom addresses listed. The ports listed somewhere in this thread look right to me though (but don't quote me on it).

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

thx alot!! it works! now i can play ryzom normally :D

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

Glad you got it fixed... but we are NOT normal, why should you be ? :P

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

One fix that doesn't seem to be well known for people that run 2 systems on the same game (not all games have this issue)...

If both systems have the same chipset on their network cards I have seen a few games crash on both connected systems. Sometimes within 5 mins, sometimes up to 15 mins.

I have ran multiple types of routers and seen D-Link and Lynsys routers to be most unforgiving in this situation (tho I don't see how the router might be a cause or have an effect on this).

THE FIX:

Get 1 network card that is completely different in one system than the other.
So if you run 2 lynksys network cards (one in each system of course) it might be worth while to invest in a different card for one of the systems, say a RealTek, or intel based one....and vice versa.

I kinda understand the reason for this issue, but will not throw out confusion into the mix as I just know it works and seen similiar fixes posted in other graphic intense games (ie lots of network traffic).

Another techie that has a grasp on this could explain it if they care to, but shrug...

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

I tried to use the link but i can't figure what pw to use... what should i be using?

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

I just recently joined the game, and I was having the same type of problem with my system. I took the suggestions here and added the port exceptions. Seemed to work fine for a few days, and now I am getting the same problem as before: "please wait" icon after 10-20 minutes.

I have to say, this really is frustrating, especially after deciding to register for a full acount. I've played many MMOs and have never had any connection issues whatsoever.

Too bad, was looking forward to experiencing the game :(

By any chance does anyone think this reintroduction of the problem might have to do with the update. I'm skeptical though, since for a few hours I was fine after the download.

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

try asking in Klients http://www.ryzom.com/data/Klient/chat.players.ee.zip

its an IRC chat support tool with live GM`s willing to help out

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

When I go to that page, nothing I type into username/password lets me in. :(

What name/pass does it want?

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

Forum username and password when I'm right.

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

If Klients spams an error when you try to log in, change your game/forum password and try again.

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

Nono, not Klients, the IP number address that I'm directed to in the first post of the thread.

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

The port and server IP changes from patch to patch. Plus the game client will have a different signature.
If you have the whole UDP range triggered then chances are it is your firewall that is blocking things. Try removing and re-allowing client_ryzom_rd.exe in your firewall.
And definitely update your router firmware if one is available. I have had many folks come in saying they had done the port triggering but still had the 'please wait...' because they did not apply an available firmware update. 90% of them were fixed as soon as the firmware was updated and they redid the triggering.

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

If you mean:
"1. Go to http://192.168.1.1 in your web browser
2. User name is usually blank, but the password is whatever you set it to be (I believe it is admin by default)"

The IP address refers to the router on your local network. I don't have a linksys, but for dlink the address is actually http://192.168.0.1 .
The user name and password are the ones you entered when setting up the router. Check the documentation that came with it.

___________________
Gilmar

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

*sigh* The port forward fix worked for about 2 1/2 weeks, and now the dreaded box is back again. Yes, my firmware is updated. Nothing has changed, the ports listed on the OT are what I have forwarded. It just decided to stop working again today. I reset the router twice, no change.

Now what?

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

Problem could also be with the internet networking infrastructure between you and Nevrax. Try running pingplot against the server address (see Zerlin's post), see if it doesn't show you a problem area.

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

This is what it reported: http://img.photobucket.com/albums/v4...bjunk/Ping.gif

How do I describe this information? I really don't know how to interpret it.

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

You have a lot of packet loss occurring on your PC. Make sure all other network apps are disabled. Your issue could also be firewall related. Bit Torrent type stuff can really haul down your network performance if you have a lot of connections. Try doing a powering down everything for 30 seconds. If the PL is still there after a power up then check your net cable if wired or move your system in relation to the base station if it is wireless.

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

oh wow.......... yeah i just got the game and I like it a lot ( for the ten mins at a time I can play it )

why can't they patch this? has a game staff person even looked at this thread? I don't understand why it hasn't been fixed since its obvious that a LOT of people have been having this problem. Most people probably just quit without going through the trouble of going on the forum and finding out what is going on. Every other mmorpg I've played has never had a problem like this. Its a shame because I really like what I've played so far.

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

I encountered a similar problem with my D-Link DI-624 router, but with much more frequent disconnects (disconnected within seconds of re-establishing a connection). I made all the changes mentioned in this thread and several more, all to no avail.

After a couple days of troubleshooting with dever and Zerlin on Klients, I finally noticed that my router had made its own set of firewall rules with a blank name to deny the ports that Ryzom uses. So, with my manual set of firewall rules to allow the ports and the routers set to deny the same ports I was getting disconnected very quickly each time. Once deleting or disabling the deny rules, I have not had a major disconnect again.

I posted this to both thank dever and Zerlin for their patience and help resolving my issues and to give others something more to check if they encounter frequent disconnects.

Re: Another Solution for 10 Minute Disconnects
 

Hello everyone, this post was dated the 24th of September. Have there been any updates to it? Has the problem been resolved in any way?

I recently contacted customer care and got a ticket number for this same issue. I get the 'please wait' box of doom and then nothing until I manually close the game.

I updated my firmware for my router and forwarded the ports (even though it seems to cause problems with other games that I play) and I'm still getting this issue.

Any and all help would be appreciated,

Embraced

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

Just dl'd the game the other night and I'm definitely having this problem. I upgraded my firmware and setup port triggering (with no effect whatsoever). Why, after 2 1/2 years, have they not fixed this? No f***ing way am I gonna subscribe if they can't even test the game on one of the most popular routers out there.

To the programmers: Find another career!!!

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

then you didnt do it correctly or you can throw your router out from window because it's broken. it does not matter that "other games" are working. it fails to work with standard udp protocol that Ryzom uses.

seriously, port tigger means that when router sees data traffic from internal port X going to external port Y, then it adds temporary port forwarding rule so that external port X is forwarded to internal IP that initiated that connection.

now, the problem may be that you put internal trigger range too small or windows allocated next free port to ryzom outside that range, so router dont do port triggering.

you may try to increase internal port trigger range and/or try Ryzom without router for a while.
also if you or someone behind that router uses program that opens lots of connections (torrent or so), then you should try to remove/disable them for testing period.

btw, noting wrong with Ryzom net code. udp packets flow constantly between you and server. if router ignores them and does not increase connection timeout (if it reaches zero, Ryzom gets disconnected), theres nothing that Ryzom can do.

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

I realize its not exactly prompt but i need to apologize for my harsh words earlier. I'm quite capable of setting up port triggering, the old firmware had an option under port-forwarding to specify udp traffic which did work.

So after downgrading to my original firmware I had a good firewall again but still couldn't play Ryzom without forwarding ports. I didn't like the idea of opening a range of ports 24/7 so I put an old switch between the dsl modem and linksys router. Whenever I want to play Ryzom I just plug the windows box into the switch and do an "ipconfig /release" and then "ipconfig /renew".

This setup still has a problem though. The windows box will take the isp issued ip address the router was using so no other machines on that connection can use the internet.

Anyway I just felt I owed the programmers an apology. They've done a fine job with Ryzom, Linksys is just completely lacking when it comes to passing udp through their firewalls.

Re: [FAQ] LinkSys Fixes (Another Solution for 10 Minute Disconnects)
 

Looks like it worked with iBall BATON also!