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Originally Posted by mrfed
Well, I'm at work now and forgot to write down the model number of my Linksys router -- but I updatd to the latest firmware last night and after that played for about 2 hours with no further problems.
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I just thought I'd let you all know that occasionally I'm still getting disconnected after 10 minutes even after this fix. It seems to work one night and then not the next. It is working more often than not so that's still good.
On a positive note, I logged an in-game help ticket stating my problem and I received an ingame reply in under 10 minutes!!!! The tech support person was very polite and stated that they are aware of existing problems with Linksys routers. They did not have an official work-around or provide an ETA but I was very glad to get a non-automated response. I've never played another game that responded so quickly.