Hello there!
This is a reminder to those new refugees who are experiencing some difficulties and are seeking out help.
If you are having
account or billing issues, the
Account Support subforum (this one) is the correct location. You may use this method or email the Billing Team at
[email protected] (Billing Team operates normal GMT+1 business hours).
For help regarding the
Ryzom Ring, which is the in-game scenario editor, please use the
Ring Support subforum
here. More information regarding this feature can be found at
www.ryzom-ring.com. You may also discuss ideas and schedulings at the Ring General forum
here.
For general
Technical Support, please click
here.
Before posting, please be sure to
check all stickies and recent posts in order to see if a solution to your problem already exists. You may use this method or email
[email protected].
You can also contact a
Customer Support Representative via the live chat program
CeB, or by submitting an in-game support ticket via the
Support Tool. To find out how, please visit
www.ryzom.com/support.
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The methods listed above are for support provided in the English Language for the
Arispotle (
EE) game server.
For
French-speaking support (
Aniro FR server), please click
here.
For
German-speaking support (
Leanon DE server), please click
here.