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Originally Posted by fiendsbane
Okay, progress
I have digged deep into my grey mass and found out the name again, was able to log in etc.
Next problem: Error: Your account needs a proper subscription to connect (3011)
Is there any solution of fix to this or does support have to handle this (already emailed them)
see you on atys
(ps; I cannot log in on the forums with the old account yet i can login on the main site)
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That depends on whether you intended and attempted to pay for a subscription, or are attempting to play under the new "freemium" plan.
Only trial accounts active during or since the recent patch are able to be on the new freemium non-subscription plan. (As stated in the sticky thread discussing the new free option.) So if that was your intention, time to make a new account.