You guys are STEALING!!!

[hardrive]

i havent played this game in months....i havent payed a monthly fee in months.....i log into my airforce bank account and see that "saga of ryzom" has started taking 15 dollars a month again...im military and on a fixed income. this little mistake of yours has caused a string of bounce checks and fees.

Furthermore, if your raking money then why is my acount inactive? and how come i can log into the forums but not my account management to make the changes to clean up your sloppy mess.

i expect to get my money back for a game i cancelled on TWICE now....this is absurd.

[hardrive]

Originally Posted by hardrive

i havent played this game in months....i havent payed a monthly fee in months.....i log into my airforce bank account and see that "saga of ryzom" has started taking 15 dollars a month again...im military and on a fixed income. this little mistake of yours has caused a string of bounce checks and fees.

Furthermore, if your raking money then why is my acount inactive? and how come i can log into the forums but not my account management to make the changes to clean up your sloppy mess.

i expect to get my money back for a game i cancelled on TWICE now....this is absurd.

i have contacted the fraud department at my bank (airforce federal credit union) i know you read this and i havetn got a prompt reply..maybe a fraud case and some BBB attention along with federal inquirys will help.

[soulsnatcher]

Hi

You will have been contacted already by a member of the billing team regarding this matter via email, assuming the email address on your profile is still the one you are using. If it is different, please get in touch with a member of the CSR team who will be only too pleased to update your information.

Thanks

Soulsnatcher
SGM
Arispotle Shard