Can't log into the ATS/Ring

[raynes]

I resubscribed last night, paid for the subscription. Created a charater, went to the mainland.

Then when I tried to log onto to ATS it wouldn't let me. It said I didn't have access.

Is this a known issue that is being worked on?

[iphdrunk]

Just guessing tho, but it may be due to the fact that they used characters 3 weeks old "The Beta is reserved to our players who have a paying Ryzom account. As the Ring is currently available on the ATS (the Advanced Test Server), we are also opening the ATS to all of you. We copied your guilds and characters from three weeks ago."

Since the ring is tied to your main toon, it is possible that access was granted 3 weeks ago to existing toons, and that to keep them synced, Nevrax plans to re-copy the characters regularly?

NB: Not an official answer, just a guess...

[marct]

Sounds like you are getting stopped before character selection.

If not, just create a character and it should only let you do so on the ATS if your config file has been copied correctly and you have jumped through the 1.5 GB patch hoop.

Might be something that needs to be addressed.

Glad to have you back though. We could use more folks like you around.


EDIT: They just created a Ring forum inside the Tech support forums, likely for issues like this.

[raynes]

Originally Posted by marct

Sounds like you are getting stopped before character selection.

If not, just create a character and it should only let you do so on the ATS if your config file has been copied correctly and you have jumped through the 1.5 GB patch hoop.

Might be something that needs to be addressed.

Glad to have you back though. We could use more folks like you around.


EDIT: They just created a Ring forum inside the Tech support forums, likely for issues like this.

Yes, it didnt let me get to the character creation screen. Ill post this in that area, thanks.

And thank you for the welcome back. With the arrival of the ring, its time to make Ryzom what it should be!

[simon13]

Originally Posted by tigane

For those of you with an active supscription and who still cannot access the ATS server with the Ryzom Ring, please log into our chat support Klients and we will try to help you.

Just to make it clear, you need an active subscription to be granted access. Accounts that have been unsubscribed and still have access to the live server while their subscription runs out, will not have access to the ATS server

but btw ATS is down .