Error : patch files failed

[sotka]

Well I came back after a long period of time, re-subscribed and first what i got was error 1. I've checked forums and found I have to change StartupHost string to the following.

"rslogin.juk.shards.nevrax.com:40916"

It worked. Next it moves me to the patch screen with

Set file attributes: ./unpack/ryzom_00500.ldx ->

and eventually to Error: patch files failed - checking. Unpack folder is empty. What should I do?

[kirk7310]

Same problem - i try deleting unpack folder, reinstalling game and still same...

[tydamus]

Greetings.

If you have a router and/or firewall, please make sure *all* ports are open.

You can also add "crashcounter.nevrax.com" to your firewall/router's block list, and change the StartupHost to "su1.rzl01.gameforge.fr:40916"

Give us a shoutout with results

[kirk7310]

Still same, i try it with disabled FW.

Normal login, select Patch, now game say message:

Set file attributes:./unpack/ryzom_00500.ldx

and under cca 20 sec error "patch files failed"

in two times game say this: <notexist:uidfailed>

[blaah]

Originally Posted by kirk7310

Set file attributes:./unpack/ryzom_00500.ldx

ahh, patch number 500. you also have
StartupPage = "/index.php"
in client_default.php ? and can select shard named "Patch" when ryzom starts ?

if yes, then... Gameforge, this is server side problem !! server gives this:
Shard 1, addr = 192.168.1.1, id = 1, name = Patch!, PatchURIs = http://130.117.80.5:40916/patch_oldlive
PatchURI ip is unreachable.

should be fast fix... after kicking the right dev ;-)

[kirk7310]

Originally Posted by blaah

ahh, patch number 500. you also have
StartupPage = "/index.php"
in client_default.php ? and can select shard named "Patch" when ryzom starts ?

Yes Ur good

[blaah]

Originally Posted by kirk7310

Yes Ur good

i hope you already downloading that new client they released today ;-)
Only very old clients are getting shard select with patch number 500, so having new installer is best.

[tydamus]

Downloading and installing a fresh copy of the new game client should get rid of your patching issues.

[vguerin]

FWIW, are you using a custom config ?

If so, this could also be the problem if you haven't updated it with the new info.

[silversg]

I'm having the exact same problem sotka first described (right down to the fact that I have resubscribed after a long absence, two years in my case). "Error: patch files failed - checking." I have used the newest installer, opened ports on my router, tried the two different suggested StartupHost addresses, and deleted the "unpack" folder and run ryzom_recover, but nothing has worked. What should I try next? It would be nice if I could actually take advantage of my subscription.