Lost Password

[akovylin]

Password recovery form lokks like not working. Filled the form with login and email and no mail with new password still.
Thanks gods my old password works.
Know a guildie who can't return cause he forgot password and can't recover it.

Fix this.

[boroshi]

Originally Posted by akovylin

Password recovery form lokks like not working. Filled the form with login and email and no mail with new password still.
Thanks gods my old password works.
Know a guildie who can't return cause he forgot password and can't recover it.

Fix this.

Some ISPs and freemailers seem to be automatically marking emails from our system as "spam" - ask your friend to check their spam filters and spam folders, and if they still can't find what they're looking for, email [email protected] and we can change their email to a different domain.

[akovylin]

I want to mention again situation - I have clicked "Lost password" link, filled form, got message that new password was send with verification link and got no mail. I get every mail from ryzom without problems. I've checked folder with spam filtered by my provider - no mail there too.

I suppose that it was not send atall. If u will say address (mail and address of mail server u use) from wich that service of password recovery sends mails I can contact my mail provider with questions to findout more about this situation.

I will pass your reply to my frined, thank you for trying to help.