Ryzom

I think problem is with Welcome Service or Shard Unifier, however don't found what cause it... While server is running WSOnline(ring_open.shard) is 0 that's why i can't connect.
code\ryzom\server\src\shard_unifier_service\ring_session_manager.cpp:3476

            multimap<uint32, TSessionId> mainlandShardsByAscLoad;
            for ( TWelcomeServices::iterator itw=_WelcomeServices.begin(); itw!=_WelcomeServices.end(); ++itw )
            {
                nlinfo( "Found mainland");
                TWelcomeServiceInfo &wsi = itw->second;
                if (wsi.FixedSessionId.asInt() != 0)
                {
                    nlinfo( "Check ring db?");
                    // Include only shards for which there is a known mainland session in the database
                    CSessionPtr session = CSession::load(_RingDb, wsi.FixedSessionId.asInt(), __FILE__, __LINE__);
                    if ((session != NULL) && (session->getSessionType() == TSessionType::st_mainland))
                    {
                        // this welcome is a candidate for connection
                        nlinfo( "Ring OK, check access");
                        if (wsi.ShardInfo->getWSOnline()) nlinfo( "WSOnline");
                        // check open state agains user access
                        if (wsi.ShardInfo->getWSOnline() && checkAccessRight(userAccessPriv, wsi.ShardInfo->getRequiredState()))
                        {
                            nlinfo( "Access Right also");

Last message i get "Ring OK, check access".
Maybe have someone ideas how to fix 4010 error?
Also i attach some log files.

----edit----
Also strange thing when i write in SU console:

 834: Executing command : 'help setWSState'
 834: Set the access state of a welcome service
 834: usage: setWSState <shardId|shardName> OPEN|DEV|RESTRICTED|CLOSED <messageOfTheDay>
 834: Executing command : 'setWSState 302 OPEN'
 834: Command 'setWSState' not found, try 'help'