June 3rd, 2005, 05:35 PM
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#1 |
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Join Date: May 2005
Posts: 11
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Trial unsubscription
I have completely failed to make the trial work in any way and would like to cancel it to avoid paying for it. But I haven't recieved an activation mail with my password, and all mail i send to [email protected] gets bounced. I just really wont pay 25 E for a game i have never played and will not be able to.
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June 4th, 2005, 03:13 PM
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#2 |
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Join Date: Sep 2004
Location: The deep dark woods, Canada
Posts: 509
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Re: Trial unsubscription
Have you gone into your Profile Account Management and tried to unsubscribe? You may have to delete the cached files in your browser to see all the links.
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June 4th, 2005, 08:54 PM
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#3 |
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Join Date: May 2005
Posts: 11
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Re: Trial unsubscription
I can't, because I never recieved any email with my password, and I have tried the forgotten password button but i never recieve anything
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June 5th, 2005, 12:58 AM
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#4 | |
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Join Date: Sep 2004
Location: The deep dark woods, Canada
Posts: 509
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Re: Trial unsubscription
Quote:
Chances are that the mail is in your Junk or Spam folder. If not, then I would say you must have entered the wrong email address. If the mail is not there then email [email protected] to get things straightened out. |
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June 5th, 2005, 01:45 PM
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#5 | |
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Join Date: May 2005
Posts: 11
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Re: Trial unsubscription
Quote:
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June 5th, 2005, 03:59 PM
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#6 |
Join Date: Sep 2004
Location: Usually face down in the dirt...
Posts: 318
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Re: Trial unsubscription
All my invoice reciepts etc come from [email protected] maybe give that address a try
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June 7th, 2005, 10:14 AM
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#7 |
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Join Date: May 2005
Posts: 11
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Re: Trial unsubscription
Thanks, I will. Only now I HAVE been charged money for a game i never played and have uninstalled. I'm getting pretty pissed off at this.
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June 7th, 2005, 10:30 AM
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#8 |
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Join Date: May 2005
Posts: 11
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Re: Trial unsubscription
And of course, NOW the forgotten password thing works. Argh!
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June 7th, 2005, 10:31 AM
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#9 |
Join Date: Nov 2004
Posts: 875
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Re: Trial unsubscription
You should contact your credit card company and block the transfer of money as merchandise was not delivered.
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June 7th, 2005, 11:22 AM
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#10 |
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Join Date: May 2005
Posts: 11
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Re: Trial unsubscription
I just did and I don't think I have valid argumentation to prove I haven't recieved the product, and it is not just me who is a screw-up that can't type my email adress right. I have written to the support adress you gave me and have recieved a place in the line waiting for help.
I don't know, maybe I should just download the game again anf try and see if I can play it just this month, to get something for my money. |
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