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#71 | |
Join Date: Nov 2004
Location: Wolverhampton, England
Posts: 69
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Re: Petition to unban DoubleTap from forums and Klients
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What shadowweb said was enough for me to make a decision. period. |
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#72 |
Join Date: Feb 2005
Posts: 220
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Re: Petition to unban DoubleTap from forums and Klients
and how exactly would they be presenting evidence?
breaking customer confidentiality? just for the record, i am not on anyones 'side' here. Unless we get both sides of the story in full (which is pretty much impossible imo) there is no way of knowing who is in the right. |
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#73 |
Join Date: Sep 2004
Posts: 280
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Re: Petition to unban DoubleTap from forums and Klients
Good Point Madnak but is it stated he is banned permanently. I guess I missed that. if he quits that is permanent but that will be his choice
Also is the post copy and pasted in entirely. Also, is everyone saying that because something is not changed over night that you should stomp you feet and say, do it now. That because you don't like something you should start a vendetta against the CSR who you talked to. There are personality conflicts everywhere through out life. You avoid them. If you were offended, do you not think, what did I do to cause this. Perhaps everyone had a bad day. Do you always have really great days where you are polite and don't get an attitude. I sure don't I believe Zerlin answered to the best of his abilities that is what he was told about the bug. So does that mean you have to keep picking it and picking it to death. The horse is dead now stop beating it to a pulp. I am from Windermeeer and there were also problems there. This is a game people. I have a 6 month sub to Matrix on line. I could not sign into game because of problems, it took, them 3 weeks to get to me with a auto reply if you are still having this problem please reply. Doh I was not on line that was just to even answer me. there are problems in all games. yes I realize, it has gone on for what did DT say 3 months, everyone wants devs to do this, change that, fix this, add this. Where do you start, it is impossible to fix everything at once and it it is as intended it isn't going to get fixed. Everyone needs to just go on and enjoy the game. Think on your own and not be lead by others.
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#74 |
Join Date: Nov 2004
Posts: 1,312
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Re: Petition to unban DoubleTap from forums and Klients
mrshad, can I eat that chip on your shoulders? I am hungry.
Oh, and what did DT cut out of his post? wut did he say that was "rude"? I missed the original thread. |
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#75 | |
Join Date: Apr 2005
Posts: 246
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Re: Petition to unban DoubleTap from forums and Klients
I love the post, memiki. I wasn't gonna bother posting to this thread, but wanted to emphasize the things you stated. Most important, regarding the issue that has been blown so far outta porportion it's silly, is that the support crew are not the devs. I'm sure anyone who works tech support can tell you that there are often enough times that they simply relay information from the powers that be. They have no power to change that situation aside from relaying the responses/reactions back to the powers that be. It has been stated that the issue is "working as intended". You think this is the support staff just pulling your chain?? Does that really make sense?
If the player base does not like the way critters are acting "as intended", why not start a level headed feedback discussion about the situation with offers of potential replacement behavior. Anyway, by and large the only dissatisfied things I've heard about the support staff have come from folks with personal agendas or mob-mentality responses. To a much larger degree have been positive responses to the efforts of the CSR team in general. - Suibom Quote:
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#76 |
Join Date: Nov 2004
Location: If you need to, you know where to find me.
Posts: 1,154
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Re: Petition to unban DoubleTap from forums and Klients
I think the crazy part of ll of this is that no one thinks banning someone from posting on the forums or using the out of game support tool is a problem.
What does this accomplish? In my opinion with no facts or no judging, it is plainly saying that we do not want you to be able to do 2 things. 1. You can now not get support outside of the game in a timely manner. 2. You cannot post your opinions or views, or participate in the community unless it is in game. What is the goal of this, and what does it help? If DT was to have done some truly bannable offense? Would he not have been kicked out of the game completely? I just do not understand the punishment. Can someone help me? Noin. (the missing) |
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#77 |
Join Date: Sep 2004
Posts: 2,786
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Re: Petition to unban DoubleTap from forums and Klients
>I just do not understand the punishment. Can someone help me?
That someone being abusive and disruptive (most likely) has been removed from the places they were being abusive and disruptive? Isn't that a good thing? |
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#78 | |
Join Date: Sep 2004
Posts: 394
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Re: Petition to unban DoubleTap from forums and Klients
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<sigh> Ok, I'm petty, I'll go there. Slander and libel are two forms of defamation (as in "of character"). In much the same way as if you walked over to someone and punched them in the face they don't have to press charges, so defamation is illegal but has to be brought up as an issue rather than the offender facing immediate prosecution. AFAIK. Racist speech (or any form of hate speech) is indeed protected under the First Ammendment but only if it doesn't impinge on others. If it does impinge, it's illegal and has had rulings set down by the Supreme Court as an interpretation of the First Ammendment (and 14th, since the First actually only applies to federal congress without this addition). For an example of this, see the 1978 ruling in Collin vs Smith in Skokie, Illinois. While the National Socialist Party of America were allowed to march and speak in front of the Village Hall, they would not have been allowed to do so if they had wanted to speak in front of the homes of the mainly Jewish community (one of the significant rulings in current interpretation of the First Ammendment). I fully expected someone to say something about my post. It was just an example. On here there are other rules which also apply. |
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#79 | ||
Join Date: Sep 2004
Posts: 394
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Re: Petition to unban DoubleTap from forums and Klients
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I don't know about the rest of you but this cleared everything up enough for me. One, it's a "higher power" decision, not GM's. Two, we haven't got the full picture (as expected). And three, they are attempting to sort things out. Seems fair enough and I'll wait patiently for the conclusion. Quote:
Thank you. <blush> I'm glad someone approved of the sentiment without taking issue about the phrases used to voice it. |
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#80 | |||||||||||||||||||||
Join Date: Sep 2004
Posts: 391
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Re: Petition to unban DoubleTap from forums and Klients
OK to clear up a few things I'm gonna go through all the posts on here and try and clear up any queries raised without breaching confidentialities or data protection rules.
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No, while it was a matter of unfortunate timing a suspension was not put in place for any emails. Quote:
Conversations took place before the suspension, and after and are indeed ongoing Quote:
No one has asked you to give up your freedom of speech and I don't recall seeing anywhere that correspondence with the players is harrassment. Indeed many many times in the past we have encouraged it. The suspension is to allow us to clear everything up without more people getting wrapped up in it. Quote:
No. CSRs have many more rules to adhere to then you guys, plus we have laws we have to abide by. Quote:
There is a very strict procedure to be followed for any suspensions/bans, more than most people realise. And yes, it was followed to the letter on this one. It is not one person's call and all matters are investigated regardless of who is involved. Quote:
Easy one, come talk to us. The CSR team here has banned very, very few people (you would be amazed at how low the number is). There is an email address on the web site to get in touch with us. Quote:
As mentioned earlier, this suspension is not the cause of the email. Quote:
I know it's not as much fun as a good conspiracy theory - but the reasons are there and there is an ongoing discussion to resolve these issues. Quote:
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Ok These two seem to go together. Not at all, all bug reports are welcome and dealt with as they come in. Quote:
The suspension is not for a single post or email - indeed the original post was the subject of along and mostly positive conversation between myself and DT. Quote:
Sorry, not true. Get over it ![]() Quote:
That would cause all sorts of issues with the Data Protection Act, which is a law in the UK that makes any kind of recorded information very secure and difficult to reveal. I also believe this issue is best dealt with between DT and us, rather than everyone. Quote:
The reasoning behind the thread being removed were discussed at the time with the player concerned - there were problems with it, these were pointed out and largely agreed on. Quote:
No he didn't. Quote:
That's correct you don't see the "more" anywhere because there is more than forums posts and pasted reponses to this - as is being discussed. Quote:
Seems to be a common misunderstanding, but it's not an accurate representation of the situation. Quote:
There are a range of options when it comes to dealing with situations like this and there was no reason to suspend anyone from the game, hence no one got suspended from the game. Quote:
As a rule most threads are allowed to run, even if they push the line a little. You are free to check back through the history of these forums and you will see plenty of what would be regarded as controversial threads allowed to run by the Community Managers. We understand that players get angry and whingy sometimes - who doesn't? Everyone has a pretty good idea of the line when it comes to profanity and abusive language use. Quote:
I believe he was refering to the woman next to the dartboard being the drunk, not you. And no one is saying anyone is lying - implied or otherwise. Quote:
That isn't the case Right, I need a coffee after that. I hope that has addressed some of your issues regarding this. I'm sure some won't like what has been said, but this is an ongoing situation so I would advise that it's probably worth just waiting to see how it progresses. Regards Soulsnatcher |
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