Negative feedback for Gameforge

[xenofur]

Originally Posted by Phelan

4. This is not something to be discussed in the Forum. If you have a problem with a certain CSR, feel free to escalate your problem.

escalation is pointless. it means you need to route a complaint of yours through the people who ARE the problem. bit of a conflict of interests there. the proper way would be to open an alternative way that circumvents the csr and may only be used for complaints about them.

[sprite]

Originally Posted by xenofur

escalation is pointless. it means you need to route a complaint of yours through the people who ARE the problem. bit of a conflict of interests there. the proper way would be to open an alternative way that circumvents the csr and may only be used for complaints about them.

From here:

If you have a concern with a CSR.
If you encounter any problem or issue with a Customer Support Representative (CSR), please email us all the details at [email protected]. Although you will not receive any replies, all emails will be fully investigated at Nevrax by the internal CS team.

(Yeah it says @nevrax but apparently that's still the one )

[boinged]

Lol the OP just got banned for making this post (and other misdemeanors I'm sure). If you ban me for replying then you'd better return my annual subscription, the same annual subscription I'm confused about being charged for as it seemed like we were switching to a 6 months deal.

I don't give a flying frippo about my guild leaving and their motives but what does annoy me is that after significant research, Ryzom is still the best MMO out there and Gameforge look like they're screwing it up just as badly as Nevrax did, just in a different way. I'm actually behind the recent changes - Jolt ruled but business is business.

But come on, aardnebby was never as big a troll as grimjim Seems like this is trying to stop his imagined crusade before it even starts. Is this even in line with doubletap's similar ban? How free is speech on these forums?

I'm very patiently waiting for this game to get it's act together.

[rellis]

tis terrible times if you are actually banning Zahan/ wallo from the forums because of his original post, if yous cant take criticism then start running a perfect system, doubtful as we all human .(hope this isnt true and im just posting out of turn and drunk :P )

[d29565]

omg, if that is indeed true, how stupid.

[tr808]

If this is true, then this is something to get very worried about.....

[mugendo]

Originally Posted by tr808

If this is true, then this is something to get very worried about.....

It is true, So it must be time you started to worry.

[jamela]

Z, what have you gone and done? Nothing to see here to warrant any action.

Nice to see you, Rashan, by the way .

Just to try to clarify your subscriptions confusion ...

Originally Posted by Marjo on the News

Thursday,25 January , 2007 at 20:39 UTC
Web : Long Term Subscriptions by Marjo

... snip snip snip ...

Note: when you subscribe, you pay immediately for your whole selected period. The 1 year option isn't available anymore.

If you originally subscribed for a period of 3/6/12 months last year and have since been paying for the 1 month period from the reopening of the billing system, please note that at the end of the current period, your 3/6/12 months subscription will be automatically renewed should you not have changed your subscription option in the meantime.

Looks contradictory in the case of annual subscriptions, but I suggest that GameForge wanted to honour the old subscription offers for long term subscribers who had taken advantage of the annual deal, so your deal remains until you change it, not GameForge.

[tr808]

I know there isnt anything as freedom of speech on a forum, but this could do much more harm then they realised... One thing i liked about this forum is that u could adress anything, seems that was a utopia......

[ratara]

Originally Posted by rellis

tis terrible times if you are actually banning Zahan/ wallo from the forums because of his original post, if yous cant take criticism then start running a perfect system, doubtful as we all human .(hope this isnt true and im just posting out of turn and drunk :P )

Not just forums... IG too hes le'poof.
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