Go Back   Ryzom > English speaking community > Customer Support > Technical Support
Ryzom News FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
Old September 3rd, 2008, 04:49 AM   #1
pdnolan
 
Join Date: Sep 2008
Posts: 2
Vista hang on loading after character selection

Hi I am at my wits end, I downloaded the lastest english client yesterday and creating an account I now have the problem of the game hanging at the end of the loading bar after I choose a character to play.

I have trolled thru the numerous stickies in the support forum and tried every thing suggested for Vista users (admin rights etc) but all to no avail..

I am trying to run the game windowed using direct3d windowed 1024x786.

Running Windows vista ultimate 32 bit 2gig ram 64x2 dual core amd chipset 4200+ and a Nvidia Geforce 8800 GT.

As im using the onboard HD audio from my MB I have also tried with and without sound , it proved no change.

Any suggestions?
pdnolan is offline   Reply With Quote
Old September 3rd, 2008, 02:01 PM   #2
boroshi
Community Manager
 
Join Date: Jun 2007
Posts: 314
Re: Vista hang on loading after character selection

Quote:
Originally Posted by pdnolan
I now have the problem of the game hanging at the end of the loading bar after I choose a character to play.
Hi,

Your problem sounds like it is likely to do with your firewall and/or router; please see this thread.
__________________
Boroshi
Community Manager - English Community
boroshi is offline   Reply With Quote
Old September 3rd, 2008, 02:25 PM   #3
anoniloli
 
Join Date: Aug 2008
Posts: 2
Re: Vista hang on loading after character selection

I'm having the same problem (I'm also on Vista x32). However, after a few more tries at launching the game, my ryzom client executable has now stopped working altogether, and crashes as soon as I try to run it.

I have done all that was suggested in the thread about firewall/router problems.
anoniloli is offline   Reply With Quote
Old September 3rd, 2008, 06:45 PM   #4
thlau
 
Join Date: Jan 2005
Posts: 893
Re: Vista hang on loading after character selection

If I remember correctly the default installation goes to C:\Program Files\Ryzom\ , I suggest you copy that folder to your users Program Files folder, and start it from there. That will remove all problems with UAC and running the application as administrator. That should make sure that the background patcher can update the games' files and folders.

I will give more detailed information when I am back home at my Vista system.

Edit:
My installation resides in C:\Users\<username>\Program Files (x86)\Ryzom\ on my Vista 64-bit, so I assume you should be able to install it to C:\Users\<username>\Program Files\Ryzom\
__________________
Trini - Darkmoor Rangers

Last edited by thlau : September 3rd, 2008 at 10:10 PM.
thlau is offline   Reply With Quote
Old September 4th, 2008, 01:48 AM   #5
pdnolan
 
Join Date: Sep 2008
Posts: 2
Re: Vista hang on loading after character selection

Quote:
Originally Posted by boroshi
Hi,

Your problem sounds like it is likely to do with your firewall and/or router; please see this thread.

Firewall disabled same thing happens,
pdnolan is offline   Reply With Quote
Old September 4th, 2008, 02:43 AM   #6
anoniloli
 
Join Date: Aug 2008
Posts: 2
Re: Vista hang on loading after character selection

Quote:
Originally Posted by thlau
If I remember correctly the default installation goes to C:\Program Files\Ryzom\ , I suggest you copy that folder to your users Program Files folder, and start it from there. That will remove all problems with UAC and running the application as administrator. That should make sure that the background patcher can update the games' files and folders.

I will give more detailed information when I am back home at my Vista system.

Edit:
My installation resides in C:\Users\<username>\Program Files (x86)\Ryzom\ on my Vista 64-bit, so I assume you should be able to install it to C:\Users\<username>\Program Files\Ryzom\

Eugh... I really don't like the look of this solution, it's just running around the problem instead of solving it. Plus, I don't have much space on my C drive, I'd rather have Ryzom sitting on another.

Nevertheless I'll try this and see how I go.

EDIT! Now I get this error when trying to login:

EDIT! I did a clean reinstall to C: but now I have the OP's problem again. My game hangs on the second last loading bar after selecting a character... the last one never completes and it just sits there with the music playing.

EDIT! After a few more tries, it now works. I have no idea how.

Last edited by anoniloli : September 4th, 2008 at 06:19 AM.
anoniloli is offline   Reply With Quote
Old September 12th, 2008, 07:23 PM   #7
onedreamer
 
Join Date: Aug 2008
Posts: 2
Re: Vista hang on loading after character selection

I have the same problem on both my PCs running Windows XP, so it's not a problem of Vista.
Also, I haven't found any solution...
onedreamer is offline   Reply With Quote
Old September 19th, 2008, 12:25 AM   #8
knijntje
 
Join Date: Aug 2006
Posts: 5
Re: Vista hang on loading after character selection

I wonder, could it be you're using Xfire?

If you do you might want to try starting Ryzom without it in the background. I had a similar (the same?) problem but found it was gone once I shut down Xfire...

(you can start it once you're at the log in but if it's running it may prevent the game from starting up correctly)
knijntje is offline   Reply With Quote
Old September 23rd, 2008, 04:57 PM   #9
teshni
 
Join Date: Oct 2006
Posts: 1
Re: Vista hang on loading after character selection

Using Vista, Same problem, no Xfire, no firewall is blocking Ryzom and I tried 3 times now.

teshni
teshni is offline   Reply With Quote
Old October 18th, 2008, 11:00 PM   #10
paramore
 
Join Date: Oct 2008
Posts: 2
Re: Vista hang on loading after character selection

Vista 64x here. SAME PROBLEM. No anti-virus, no firewall, nothing. Nobody knows a solution?
paramore is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +2. The time now is 04:43 AM.


Powered by vBulletin Version 3.5.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Ryzom forums are part of the SoR service and subject to the EULA and Code of Conduct.

MMORPG