Macbook Pro Crash

[ledzeprulz]

I downloaded Ryzom from the app store, installed and begun running the game only to find that after creating my character and selecting "play", it would freeze and crash on the loading screen. It also says on the loading screen that Chapter 4 is loading, problem is, I have never played this game before! After uninstalling/re-installing the game, I still suffered from the same problem. Any suggestions would be GREATLY appreciated. Thankyou!