Go Back   Ryzom > English speaking community > Customer Support > Technical Support
Ryzom News FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
Old January 7th, 2009, 01:01 AM   #1
fiach
 
fiach's Avatar
 
Join Date: Sep 2004
Location: Ireland
Posts: 948
Cant Login

Firstly this is the only time I ever had a problem logging in.

I have XP SP3

I cant get Rystore or my Ryzom folder icon to get into game. I can get to the character selection screen, pick my character and the screen goes black, no error message, then I get returned to the selection screen again.

This has never happened until this evening.

Any suggestions?
fiach is offline   Reply With Quote
Old January 7th, 2009, 01:09 AM   #2
vonzuben
 
vonzuben's Avatar
 
Join Date: Dec 2006
Posts: 169
Re: Cant Login

I’m getting the exact same thing. Prior to that I was logged in and had a “perma Please Wait”. Had no choice but to kill the game and try to log in. Been about 20mins now and still can’t. I can however log into the french server.
vonzuben is offline   Reply With Quote
Old January 7th, 2009, 01:10 AM   #3
pheldia
 
Join Date: Sep 2004
Posts: 1
Re: Cant Login

I also cannot login with either of my accounts. No error message. I click the play button and it acts like it is going to load but it does not and it goes right back to the character selection screen.
pheldia is offline   Reply With Quote
Old January 7th, 2009, 01:10 AM   #4
ryzuno
 
Join Date: Dec 2008
Posts: 5
Re: Cant Login

I'm guessing this is happening to more than just us. I see my character, hit Play, and get to see my character again, only to hit Play and... Erg.

Edit: In case it helps, this happens with two accounts I created just last month.
ryzuno is offline   Reply With Quote
Old January 7th, 2009, 01:15 AM   #5
dazoo
 
dazoo's Avatar
 
Join Date: Sep 2004
Posts: 65
Re: Cant Login

Aris is down at the moment. I'm sure that they are doing everything that they can to get it up in a timely fashion.

If not, me pups and wife will be hunting them down! They are tired of hearing my solo rendition of "Turning Japanese" on me geetar for the 12th time so far!
dazoo is offline   Reply With Quote
Old January 7th, 2009, 01:20 AM   #6
fiach
 
fiach's Avatar
 
Join Date: Sep 2004
Location: Ireland
Posts: 948
Re: Cant Login

Well at least its not me, I feel much better now (no offence guys ).
fiach is offline   Reply With Quote
Old January 7th, 2009, 01:55 AM   #7
rakehell
 
Join Date: Nov 2006
Posts: 43
Re: Cant Login

Quote:
Originally Posted by vonzuben
I’m getting the exact same thing. Prior to that I was logged in and had a “perma Please Wait”. Had no choice but to kill the game and try to log in. Been about 20mins now and still can’t. I can however log into the french server.
Aye I get exactly the same result... No error, everything appears to work fine, then return to character screen - think maybe Aris is hosed up.
rakehell is offline   Reply With Quote
Old January 7th, 2009, 02:07 AM   #8
praha
 
praha's Avatar
 
Join Date: May 2005
Location: Wastelands
Posts: 165
Re: Cant Login

If you log into CEB (formerly Klients), you can get a real-time update of the server status. As of this moment, no ETA for Aris going live.
praha is offline   Reply With Quote
Old January 7th, 2009, 02:20 AM   #9
vinka
 
Join Date: Dec 2004
Posts: 11
Re: Cant Login

CeB is awesome! Thanks for posting that! Heya Marie. We is both stuck out here in the cold

-Pita
vinka is offline   Reply With Quote
Old January 7th, 2009, 02:28 AM   #10
boroshi
Community Manager
 
Join Date: Jun 2007
Posts: 314
Re: Cant Login

Unfortunately the server crashed earlier tonight, and while Aniro and Leanon are fine, it appears that there was an issue with Arispotle that prevented it coming back up normally.

We hope you will bear with us while we try to correct this problem.
__________________
Boroshi
Community Manager - English Community
boroshi is offline   Reply With Quote
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +2. The time now is 04:24 AM.


Powered by vBulletin Version 3.5.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
Ryzom forums are part of the SoR service and subject to the EULA and Code of Conduct.

MMORPG